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Observe.AI
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Observe.AI Employees
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Observe.AI Company Information
Observe.AI, formerly known as both ObserveAI and observe.ai, is a prominent player in the B2B sector, specifically focusing on sales. The company is based in San Francisco, CA, with an additional office in Bangalore, India, and employs a team of 240 members. As a graduate of the Y-Combinator’s W18 batch, Observe.AI has established a significant presence in the industry, recognized by Forbes as one of America’s Most Promising Artificial Intelligence Companies in 2020 and 2021, and listed by The Information as one of the 50’s Most Promising Startups in 2020. The company offers a diverse range of products including Conversation Intelligence, Contact Center LLM, and Agent Performance & Coaching, among others. These solutions cater to various needs such as operational efficiency, compliance, and enhancing sales performance. Observe.AI’s platform is engineered to analyze all customer calls and streamline quality assurance workflows in contact centers, leveraging technologies like agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to boost customer experiences and agent performance. The company serves over 150 customers and partners, including notable names like Root Insurance and Tripadvisor. It is backed by a robust group of investors including Menlo Ventures, Next47, and NGP Capital. Additionally, Observe.AI offers a self-service demo, allowing potential customers to explore the platform independently.
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