Flair Labs

Flair Labs, initially named Flair, operates primarily out of Seattle, Washington, with an additional office in New York City and remote capabilities. The company, which is part of the Y-Combinator S22 batch, has a small team of two employees. Flair Labs processes approximately 33 billion calls annually, primarily servicing U.S. call centers. The company offers a range of enterprise-ready solutions that are designed to be implemented swiftly and efficiently. These solutions include integrations with various data sources such as local storage, databases, CRMs, and APIs, and support OAuth for secure integrations. Flair Labs also allows clients to deploy solutions in their own Virtual Private Cloud (VPC), ensuring full ownership and control of data. Capable of handling up to 1 million calls reliably, the company provides native integrations to facilitate rapid data connectivity across platforms. Flair Labs is backed by Y Combinator and offers specialized services such as agent coaching, predictive lead scoring for the real estate sector, voice of customer reporting for customer service, and report generation and document analysis for financial services. Additionally, it supports accounting workflows and appointment setting for the insurance industry, develops QA LLM workflows over audio recordings for QA automation, and enables the exploration of extracted data for insights discovery. The company emphasizes automating processes to save time and enhance productivity, syncing knowledge about customers across all data sources to create powerful, personalized automations.