Dialect

Dialect, previously known as Drifto and Questa, operates from Palo Alto, CA, and focuses on the B2B productivity sub-industry. The company, which participated in the Y-Combinator S22 batch, employs a team of three, including founders who are former Google engineers and Stanford graduate students. Dialect’s AI technology is trained on a company’s internal knowledge to automate the generation of responses for forms, RFPs, and other complex business communications. It supports over 15,000 responses and offers a self-serve platform along with a Chrome extension that facilitates completing questionnaires directly in webforms, sheets, and documents. Additionally, Dialect integrates directly with Slack for managing a knowledge base. The company provides three pricing plans: a free Starter plan, a Pro plan at $50 per month, and a custom-priced Growth plan. Each plan offers varying levels of support and features, tailored to different business needs, including integrations with popular services like Zendesk, Intercom, Confluence, and Notion. Key team members include James Thomas, a PhD in computer systems from Stanford, and Tejas Sundaresan, an MBA graduate from Stanford with experience in product management and machine learning at Google AI.