Syllable

Syllable, established in 2016 and headquartered in Mountain View, California, specializes in AI-driven automation solutions designed to enhance healthcare operations. The company operates a hybrid team across 12 states and has been recognized as a top healthcare startup by CB Insights in 2022. Syllable’s product offerings include the Patient Assistant and Patient Assistant Console, which integrate with EHR systems to facilitate self-service transactions such as appointment scheduling and prescription refills. By automating over 70% of hospital calls, Syllable ensures that more than 35% of callers reach their desired department and frees up staff to handle 30% more new appointment calls. Additionally, 35% of calls for existing appointments are automated. The Patient Assistant supports multiple languages and operates 24/7, using HIPAA-compliant AI and natural language processing to accurately understand and respond to patient needs. Syllable’s technology is trusted by leading health systems like New York Presbyterian and Houston Methodist. The company expanded its capabilities by acquiring Actium Health, which now operates as a division within Syllable.