Syncly

Syncly, previously recognized as Deep BlueDot, operates out of San Francisco, CA, and serves the B2B sales industry with a focus on improving customer success and revenue operations. The company, which is part of the Y-Combinator W23 batch, employs a team of six and offers its services across various regions including the United States, America/Canada, and remotely. Syncly provides a comprehensive dashboard that delivers insights to help maintain a consistent five-star customer experience. It features tools such as Dynamic Sentiment Analysis, which monitors customer sentiment trends to prevent churn; Fluid Taxonomy for hassle-free AI tagging of customer feedback; Auto Prioritization to highlight critical issues affecting revenue; and One-Click Integrations with platforms like Intercom, Front, Zendesk, Slack, Salesforce, and Zapier. Additionally, Syncly offers a free trial, interactive demos, and various pricing options. The company also allows for easy data importation from chats, calls, and texts for centralized feedback management and employs AI to analyze all customer emails to surface real customer pains.