Yezza

Founded in Kuala Lumpur in 2020 during the Covid-19 pandemic, Yezza aims to simplify online business operations. The company provides a comprehensive CRM solution on WhatsApp that allows businesses to set up sales and support systems instantly without the complexities of WhatsApp API. Yezza’s services include customer segmentation, CRM integrations, and engagement history tracking across multiple platforms. The company also offers a chrome extension for easy integration with Shopify, WooCommerce, and Zendesk, enhancing campaign creation and personalized customer support. Additionally, Yezza features analytics tools to monitor team performance and improve sales conversion rates. With a mission to make running businesses easier, Yezza has introduced products like Yezza Books and Yezza Canvas and provides a storefront creation service specifically for WhatsApp in Southeast Asia. The company supports over 50,000 online businesses and offers flexible pricing plans tailored to different business sizes and needs. Yezza is backed by Y Combinator and an angel investor from Facebook/WhatsApp, emphasizing its robust support system and innovative solutions in the B2B sector.