ReadyMode

ReadyMode offers an all-in-one outbound call center platform that includes built-in CRM software, eliminating the need for downloads or integrations. The company specializes in predictive dialing technology and supports industries such as real estate, solar energy, healthcare insurance, business process outsourcing (BPO), travel and tourism, and home improvement. Key features of ReadyMode’s platform include a predictive dialer, CRM, lead management, reporting and insights, security and compliance, and various integrations. Recognized by the Globe and Mail as one of Canada’s Top Growing Companies in 2023, ReadyMode also offers a partner program with commissions for successful referrals. The platform provides tools for automated follow-ups and appointment scheduling, particularly beneficial for real estate sales call centers, and helps boost healthcare insurance sales with its fully integrated predictive dialer and CRM platform. For solar energy sales, ReadyMode offers integrated tools for reaching prospects, qualifying leads, and scheduling consultations. Compliance features help agents make compliant sales calls, reducing the risk of TCPA and DNC violations. The platform also includes dynamic scripts and advanced analytics to enhance agent productivity. Utilizing a hybrid-cloud architecture that combines AWS and CloudFlare, ReadyMode ensures top-tier security and low dialing costs. Real-time reporting and insights are provided through visual dashboards to monitor sales performance. A notable success story includes Unified Global Solutions, which increased their connect rate by 50% using ReadyMode’s platform. The company also offers a compliance center with resources on TCPA, ACD, and other regulatory topics, and hosts events such as Customer Contact Week, LeadsCon, and Call and Contact Centre Expo. Additionally, ReadyMode supports the Warren Kean Memorial Bursary for students at the British Columbia Institute of Technology through its corporate responsibility program.