LeadSquared

LeadSquared provides a robust Sales Execution Suite that includes Sales CRM Software, Application Portals, Call Center CRM, Mobile CRM App, Omnichannel Communication, and a Reporting Dashboard. The company offers solutions for Lead Management, Opportunity Management, Sales Process Automation, Sales Tracking, Door-to-Door Sales, and Remote Team Management. Their Sales Performance Suite, ACE, and Field Operations Suite, which includes Field Sales CRM, Merchant Onboarding App, and App UI/UX Customizer, cater to various sales needs. Additionally, LeadSquared offers a Marketing Suite featuring Marketing Automation, Chatbot for Website and WhatsApp, Landing Pages, and Email Campaigns, along with solutions for Lead Capture Automation, Lead Engagement, BTL Marketing Automation, and Advanced Marketing Analytics. The company also provides a Service CRM, a Developer Platform called LAPPS, and a product named FloStack. LeadSquared serves multiple industries, including Healthcare, Education, Financial Services, Manufacturing, Automotive, Real Estate, Tech Marketplaces, Travel and Hospitality, and Agriculture. Specific solutions for Healthcare include Patient Intake Automation, Patient Appointment Scheduling, Healthcare Call Center Solution, Patient Experience Management, Self-serve Patient Portals, EHR Integration, Physician Empanelment, Mobile CRM, Analytics, Security and Compliance, Marketing Automation, and Patient Engagement. For Education, they offer Student Recruitment Software, Admission Portal, Teacher Onboarding, Publisher Portal, and Admission Software. Financial Services solutions include Lending CRM, Loan Origination System, WhatsApp Lending Bot, Debt Recovery Automation, Bancassurance Solution, e-KYC Solution, and Video KYC Solution. LeadSquared also provides tailored solutions for Manufacturing, Automotive, Real Estate, Tech Marketplaces, Travel and Hospitality, and Agriculture. The company’s Developer Platform, LAPPS, allows for building custom applications, and their Integration Suite facilitates the creation of purpose-driven solutions. LeadSquared’s product Converse centralizes communication across WhatsApp, SMS, and Chatbot, and they offer a Customer Portal for self-serve applications and referral management. With a strong presence in regions like New Jersey, Philippines, South Africa, Australia, and Indonesia, LeadSquared has joined the Unicorn Club with $153 million in Series C funding led by WestBridge Capital. The company has launched ACE, an all-new Sales Performance Suite, and has been recognized with the National Start-up Award for Enterprise Systems under the Customer Relationship Management category by the Government of India, DPIIT. LeadSquared also raised $32 million in Series B funding led by Gaja Capital and has launched several self-serve portals for digital customer onboarding and partner relations. The company has won the Deloitte Fast 50 award multiple times and provides a comprehensive security framework, including ISO 27001:2013 certification by the British Standards Institute (BSI) and a GDPR-compliant data protection framework.