Aloware

Aloware provides a comprehensive cloud-based contact center platform equipped with advanced AI capabilities. The company offers a range of solutions including contact center software, sales dialer, business texting, sales automation, compliant calling, AI voice analytics, AI SMS bot, and post-call surveys. Aloware serves a diverse array of industries such as real estate, law firms, finance, solar, recruitment, and automotive. The platform integrates seamlessly with popular CRMs like HubSpot, Pipedrive, Zoho, and Salesforce, as well as tools like Slack, Zapier, and Facebook. One of its standout features is the power dialer, capable of dialing up to 500 leads a day. Additional features include smart queues, call barging, parallel calls, an IVR builder, and 2-way texting. AI-powered voice analytics provide call transcription and sentiment analysis, enhancing the platform’s functionality. Business texting is supported through SMS/MMS campaigns and call and text sequences. Aloware also offers instant phone numbers, contact management features, advanced reporting, and customizable dashboards for performance monitoring. The platform supports automation and campaigns with workflow automation and triggered campaigns, ensuring compliance with STIR/SHAKEN and A2P 10DLC regulations. A mobile app and a Chrome extension for click-to-call functionality enhance on-the-go business operations. Aloware supports international numbers in over 120 countries and provides a mini-CRM for businesses without a dedicated CRM system. The company offers a 14-day free trial with no credit card required, 24/7 online support, and dedicated account managers for enterprise accounts. Additionally, Aloware has a white-label reseller program with premium support.