ZOKO

ZOKO, headquartered in Bengaluru, India, with additional offices in Dubai, United Arab Emirates, operates within the B2B retail subindustry, focusing on enhancing WhatsApp as a business tool. The company, which launched on February 28, 2021, is part of the Y Combinator W21 batch and employs a team of 18. ZOKO provides a range of services aimed at the 100 million merchants worldwide who use WhatsApp for business, estimating the market size for ecommerce on WhatsApp to be over $50 billion per year. Their offerings include a WhatsApp plugin for Shopify, which syncs a website’s catalog with WhatsApp to enable direct product sales within the app. ZOKO claims that WhatsApp broadcasts are 500% more effective than email for sales and marketing purposes. The company also features FlowHippo, a drag-and-drop workflow automation tool designed for WhatsApp, and provides a QR Code Generator as part of their services. Additionally, ZOKO has received several international design awards, such as the German Design Award, Red Dot Design Award, and Good Design Award. Their website hosts a blog with articles on topics like ChatGPT, Zoko alternatives, sales and marketing, and Shopify, and showcases case studies demonstrating successful use cases of their services. ZOKO emphasizes user privacy in their detailed legal documents, which include Terms & Conditions, Privacy Policy, and Refund Policies, effective from August 23, 2020.