Kata.ai

Kata.ai provides a range of AI-driven solutions tailored for WhatsApp Marketing, Customer Service, Marketing Engagement, and Recruitment. The company serves various industries including Telco, Healthtech, Retail, Financial Services, and Consumer Goods. Its product suite includes the Kata Platform, an all-in-one chatbot platform; Kata Voice, which offers voice-to-text and text-to-voice APIs; and the Business Dashboard, an all-in-one dashboard for managing WhatsApp Business API. Kata.ai supports over 18.6 million monthly active users, has processed 750 million conversations, and achieved a 97% increase in agent productivity while saving 30% in overall costs per year. Trusted by more than 200 companies, Kata.ai has received numerous accolades, including ASEAN’s Best AI/Machine Learning Startup in 2019 from the Rice Bowl Startup Awards, the Silver award for Excellence in Employer Branding from the HR Excellence Awards in 2019, and recognition as one of the Fast Moving Companies 2019 by SME 100 Awards. The company’s solutions include a verified WhatsApp Business Account integrated with Kata Omnichat and chatbot, a smart chatbot for automating customer interactions, and a recruitment solution featuring intelligent resume parsing and an AI recruiter. Kata.ai’s research team focuses on advancing AI technology and NLP, specifically in Bahasa Indonesia, and the company has achieved ISO 27001:2013 Certification. Its products are designed for easy integration into existing tools and systems, helping businesses reduce operational costs and enhance customer engagement.