Genex Infosys

Genex Infosys offers a comprehensive suite of services across customer experience management, including omni-channel contact center services, social media and chat services, and more specialized services such as sales and campaign management, customer lifecycle management, and revenue generation. The company also provides extensive back-office management services, featuring capabilities in robotic process automation, analytics, HR services, and data management among others. In the realm of digital transformation, Genex Infosys delivers solutions in artificial intelligence, cyber security, digital banking, and cloud services, alongside consulting and professional services. Additionally, the company focuses on training and skill development, covering areas such as curriculum development and competency tracking. Genex Infosys operates from service delivery centers in Dhaka and Chattogram and maintains a global presence in the UK, Malaysia, Myanmar, and Thailand. It is notable for being the first publicly listed Information Technology enabled Services (ITeS) company in Bangladesh and manages over 170 million customer interactions annually while employing more than 4000 people.