Got It AI

Got It AI is a company dedicated to AI research and development, specializing in products designed for the secure and guardrailed use of generative AI. The company offers a range of innovative solutions, including GenAI Guardrails, AutoRAG, and AutoFlows, which are tailored for customer service and sales operations. Got It AI’s products are utilized by companies across various industry verticals, demonstrating its broad applicability and impact. Among its industry-first innovations, Got It AI developed Agent Copilot to assist branch and call center service agents, providing knowledge retrieval and process guidance for over 1000 agents in the financial services sector. The company also created a hallucination manager to verify generative responses based on complex insurance documents and CX Autopilot, a customer service chatbot for consumer products manufacturers. AutoFlows, another key product, automatically discovers and deploys task-oriented virtual agents for customer support, featuring an AutoDiscovery Engine that generates complete dialog paths from historical conversation logs, and AutoFlows Studio for configuring and testing virtual agents. AutoRAG, an advanced retrieval-augmented generation platform, includes the TruthChecker hallucination detection to minimize large language model (LLM) hallucinations. Got It AI also offers on-prem deployment with open-source LLMs and integrates into Agent Assist platforms. GenAI Guardrails, which detect, fix, and minimize LLM hallucinations, can be used with both API-based and open-source LLMs. The company is headquartered in Palo Alto, CA, with an R&D center in Hanoi, Vietnam. Got It AI is committed to developing robust guardrails for generative AI technologies to ensure trust and safety, with a mission to transform enterprise engagement with customers and employees through advanced natural language processing (NLP) technologies. The company focuses on creating secure frameworks for AI deployments, ensuring integrity, reliability, and safety.