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Centrical
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Centrical Employees
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Centrical Company Information
Centrical, established in 2013, specializes in delivering advanced software solutions aimed at improving the performance of frontline employees. The company offers a platform that integrates features such as gamification, AI-powered digital coaching, quality assurance, performance management, microlearning, and voice of employee tools. These solutions are tailored to meet the specific needs of a diverse range of industries including BPO, technology, finance, energy, insurance, and hospitality. Centrical’s impact is evidenced by a 12% increase in productivity, a 15% rise in CSAT and FCR scores, and a 30% reduction in early attrition among its clients. The company also boasts a robust partner ecosystem with integrations across major enterprise platforms such as SAP, Salesforce, and Oracle. Headquartered in New York City and Israel, Centrical serves prominent enterprises including Microsoft, Teleperformance, Synchrony Financial, Webhelp, and Swiss Life.
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