Amber AI

Amber AI is a burgeoning company located in San Francisco, CA, specializing in B2B solutions for small to medium-sized businesses. As a participant in the Y Combinator W24 batch, Amber AI focuses on transforming post-sales processes by providing AI-driven sales development representatives (SDRs) to manage SMB customers effectively. The company’s technology equips account managers with tools to identify churn risks and discover upsell opportunities, thereby prioritizing accounts based on potential customer lifetime value. Amber AI’s platform is designed to automate and scale highly personalized account management, turning a broad customer base into targeted, data-driven opportunities. This includes automating responses to minimize the need for constant oversight and enhancing proactive outreach with AI-crafted conversations and qualification for upselling. Over time, Amber AI’s system learns and adapts its post-sales strategies, aiming to elevate net revenue retention (NRR) for SMB SaaS to levels typically seen in larger enterprises. The company primarily serves clients in the United States and Canada.