NDS Cognitive Labs

NDS Cognitive Labs offers a comprehensive suite of technology services, including cloud services, conversational AI, software development, technical talent, and digital transformation. The company boasts a proprietary community of 20,000 technology professionals trained in global standards, and it provides AI-driven chatbots capable of interacting in English and Spanish. NDS Cognitive Labs has developed a predictive system using IoT and AI to ensure safe drinking water in Mexico and implemented a virtual assistant for Clip, a leading fintech organization in Latin America. The company has expanded its presence in Europe with a new office in Madrid, Spain, and has become an IBM Gold Partner, facilitating new opportunities for collaboration and joint marketing activities. Additionally, NDS Cognitive Labs developed a conversational assistant called ‘Bob’ for World Vision Mexico, available 24/7 on their website and WhatsApp. The company holds the largest number of Google-certified professionals in LATAM, with over 400 certifications. Its cloud solutions include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Functions as a Service (FaaS). NDS Cognitive Labs specializes in integrating AI and cloud computing into customer service for various industries and offers project-based development and managed teams for custom technology solutions. The company implemented a chatbot for a major Mexican bank, significantly increasing the number of simultaneous requests handled from 50 to over 25,000. It also developed a solution to improve customer experience for Actinver Bank, resulting in more than 150,000 new users. NDS Cognitive Labs collaborates with Tecnológico de Monterrey to empower students with generative AI tools for project development and provides technical talent on demand, allowing companies to scale their workforce quickly and efficiently. The company offers advanced analytics services to generate insights and recommendations for increased resilience, innovation, and sales, and partners with leading global technology companies such as IBM, Amazon, Microsoft, Google, and Intel. Its digital transformation solutions automate, analyze, and infuse AI and machine learning into business functions, and it offers multilingual chatbots that can communicate in any language 24/7 through voice, text, and chat.