Cero

Cero, previously recognized as CERO.AI, operates from Santiago, Chile, and provides remote services across Latin America. The company, which began with a team of 10, remains at this size and focuses on solving coordination tasks between hospitals and patients, such as appointment confirmations and handling last-minute cancellations through automated communications over WhatsApp. This innovation targets the significant issue of nearly half of the medical appointments in Latin America being missed due to no-shows. Cero is bootstrapped, became profitable as of August 2021, and generates $97K in monthly revenue from 15 clients, with a consistent monthly recurring growth rate of 20% over the last year. The company boasts a 100% logo retention rate and actively coordinates over 600,000 medical appointments each month in Chile. Cero operates within a $3.5 billion market opportunity in Latin America and charges clients for every effective communication made with a patient. The team, known for their strong healthcare industry knowledge and deep technical skills, utilizes Machine Learning and Natural Language Processing technologies. Having participated in the Y-Combinator S21 batch, Cero is identified as being in the early stage of development and plans to expand its services to handle multiple coordination interactions with every patient for each consultation.