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Loyal Company Information

Loyal provides a platform that integrates machine learning, natural language processing, industry-leading data integration, and workflow tools to benefit both patients and providers. The company offers solutions that guide individualized healthcare actions at scale, including reputation management, patient acquisition, care search, scheduling, and chat services. Loyal also provides appointment reminders to reduce cancellations and no-shows, care follow-up services to ensure patients adhere to their care plans, and streamlines the referral process with automated data collection. Additionally, the company offers care coordination services to admit acute-care patients to ongoing care facilities and manages automated campaigns to drive engagement and conversion. Loyal supports data management to unify provider data in one accessible place and offers customer relationship management to access a holistic view of engagement touchpoints and outcomes based on consumer data. Furthermore, the platform provides insights to evaluate healthcare system performance in terms of growth, operations, and engagement.

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