Luma Health

Luma Health's Patient Success Platform

Luma Health offers a robust Patient Success Platform designed to streamline the entire patient journey from initial contact to post-care follow-up. This platform connects and orchestrates various steps in the patient journey while integrating seamlessly with operational workflows and processes in the healthcare ecosystem. By providing a unified solution, Luma Health ensures that healthcare providers can deliver a cohesive and efficient patient experience. The platform's emphasis on automation and data-driven insights helps healthcare organizations improve patient outcomes and operational efficiency.

Luma Health's EHR Integrations

Luma Health provides seamless integrations with major Electronic Health Record (EHR) systems including MEDITECH, Oracle Health, Epic, NextGen, eClinicalWorks, Athenahealth, and Veradigm. These integrations enable healthcare providers to synchronize patient data across platforms, ensuring that all relevant information is readily accessible. By working with these leading EHR systems, Luma Health enhances operational workflows and supports comprehensive patient care management. The flexibility and interoperability of the platform make it a valuable asset for a wide range of healthcare organizations.

Luma Health's Communication and Engagement Tools

Luma Health utilizes a text-first communication approach combined with multilingual support to enhance patient access and engagement. This focus on accessible communication ensures that patients can easily interact with their healthcare providers, leading to improved satisfaction and adherence to care plans. Automated patient communication workflows further reduce manual tasks for healthcare staff, allowing them to focus on direct patient care. With tools for patient self-scheduling, automated reminders, and smart waitlist management, Luma Health optimizes the delivery of healthcare services.

Luma Health's Data-Driven Approach

Employing a data-driven approach, Luma Health leverages over 700 million data points to refine best practices for patient engagement. This wealth of data allows the platform to continuously improve and adapt to the needs of healthcare providers and patients. By analyzing trends and outcomes, Luma Health can offer actionable insights that enhance patient care and operational efficiency. This commitment to data-driven decision-making ensures that the platform remains at the forefront of innovation in patient engagement and healthcare delivery.

Luma Health's Client Base

Luma Health is trusted by over 650 healthcare organizations nationwide, including health systems, Federally Qualified Health Centers (FQHCs), and specialty groups. The platform's customizable and integrated solutions cater to the unique needs of diverse healthcare providers. By offering a comprehensive toolkit for managing the patient journey—including acquisition, access, operational, clinical, and financial aspects—Luma Health supports its clients in delivering high-quality care. This extensive client base is a testament to the platform's effectiveness and reliability in the healthcare industry.