Hypertype

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Hypertype Company Information

Hypertype offers an AI-driven solution designed to streamline customer communications across platforms like Gmail and Intercom Live Chats. It is specifically tailored for knowledge-heavy products and is utilized by over 2,000 businesses. The tool claims to triple customer service manager (CSM) productivity by assisting with drafting up to 30 emails. Hypertype integrates seamlessly with various information sources including Docs, Excel sheets, Email history, Notion pages, and Website pages, requiring no technical setup. It features a one-click reply option to expedite response times and reduce the need for manual information retrieval. Hypertype prioritizes data security, employing AES-256 encryption for data at rest and TLS 1.2+ for data in transit, while also maintaining GDPR compliance. The company offers a range of pricing plans—Free, Mini, Infinity, and Enterprise—to suit different business needs and supports email reply generation in 95 languages. Additionally, Hypertype provides a free trial and an option to book a demo, demonstrating its accessibility and user-focused approach.

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