Empereon Constar has over 4,000 employees, which suggests it likely has more than 20 support agents. The company provides customer care and retention services, customer acquisition, and technical support, indicating it operates in the B2C space. Additionally, it offers digital services such as AI-driven solutions and omnichannel customer service, confirming its operation in the digital space.
MCI provides BPO outsourcing and call center support, which likely involves having more than 20 support agents. The company offers services to various industries, including Retail & Ecommerce, which indicates B2C activities. Additionally, MCI operates in the digital space with services like digital customer support, AI-powered automation, and omnichannel strategies.
SupportYourApp provides customer support services to over 250 businesses globally, indicating a significant scale that likely includes more than 20 support agents. The company offers services such as e-commerce customer service outsourcing, which is a B2C activity. Additionally, the company operates in the digital space with its in-house built QCRM system and online chat widget, QUIDGET.
Tawk.to offers 24×7-365 live support via chat and email, indicating they likely have more than 20 support agents. The company provides live chat software and other digital services, which confirms they operate in the digital space. Additionally, their services are used by over 35% of websites with live chat, suggesting a strong B2C focus.
Smith.ai provides 24/7 virtual receptionist services and live-staffed web chat services, indicating a significant number of support agents. The company serves a wide range of industries including law firms, home services, software & SaaS, and marketing agencies, which suggests a B2C focus. Additionally, the company operates in the digital space by offering AI-enhanced virtual receptionist and web chat services.
LemFi has a team size of over 200+ members, which likely includes more than 20 support agents. The company operates in the fintech industry, providing digital banking services, which confirms it operates in the digital space. Additionally, LemFi targets the African diaspora, which is a B2C activity.
TopSpot has over 150 team members, which likely includes more than 20 support agents. The company serves both B2B and B2C clients and offers a wide range of digital marketing services, indicating it operates in the digital space.
MediaMarktSaturn is a leading consumer electronics retailer, which indicates it is primarily engaged in B2C activities. The company operates in the digital space through its omnichannel strategy that integrates online and fixed-location offerings. Given the scale of the company with approximately 50,000 employees and over 1,000 stores, it is highly likely that they have more than 20 support agents.
KM2 Solutions provides nearshore outsourcing services and operates twelve contact centers, which likely means they have more than 20 support agents. They serve a variety of industries, including retail and e-commerce, which are B2C sectors. Additionally, they incorporate digital technologies such as automation, analytics, and AI, indicating they operate in the digital space.
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