SupportYourApp

SupportYourApp, originally founded in Kyiv, Ukraine, is a global customer support provider with operations in over 7 locations worldwide. The company offers customer service in more than 60 languages and serves over 250 businesses globally, including notable clients such as Calm, MacPaw, and SplitIt. SupportYourApp provides 24/7/365 customer service and offers a variety of outsourcing services including call center, tech support, e-commerce customer service, help desk, live chat, back office, and Amazon customer support. The company has a decade of expertise in customer service and has developed its own in-house QCRM system, currently at version 5, which includes features like integrated online voice calls and chat. Additionally, SupportYourApp’s QUIDGET is an online chat widget designed for faster performance, and QOUSTON leverages machine learning and AI to enhance customer interactions. The company is PCI/DSS and ISO/IEC 27001:2013 certified, with a strong focus on security and compliance, including GDPR and HIPAA. SupportYourApp’s main office is located in Wilmington, Delaware, USA. The company has received the Customer Centricity World Series Award for employee experience in 2020-2021 and supports a wide range of industries such as SaaS, fintech, apps, platforms, software, and hardware. SupportYourApp also has a social responsibility program that includes initiatives like helping Ukrainians during the war and supporting animal shelters.