Ultimate

Ultimate is a company that leverages generative AI to provide customer support automation solutions tailored to various industries, including Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. Their product lineup includes UltimateGPT, Chat Automation, and Ticket Automation, all designed to integrate seamlessly with major CRM systems such as Zendesk, Salesforce, LiveChat, Freshworks, Intercom, and Sunshine Conversations. The company supports customer service operations in 109 languages and utilizes a no-code platform to ensure ease of use for clients. Ultimate is committed to staying at the cutting edge of AI technology, conducting in-house AI research and offering a Generative AI Hub that features blogs, guides, and video series on AI advancements. Additionally, Ultimate’s Partner Program fosters collaboration with other companies to scale customer support solutions. The company has also received funding from the European Union’s Horizon 2020 research and innovation programme, underscoring its innovative approach to customer support.