TEA Networks

TEA Networks, founded in 2018, is a leading global provider of mission-critical in-home Wi-Fi management solutions. The company offers TEApot (TEA Predictive Optimization Technology) to assist Internet Service Providers (ISPs) in surpassing customer Wi-Fi expectations. TEApot manages in-home Wi-Fi infrastructure using High-Definition Predictive Optimization Technology, which predicts failures and resolves issues proactively. This technology automates the optimization of in-home Wi-Fi networks, analyzes bandwidth consumption, stabilizes networks, and identifies upsell opportunities. It reduces Wi-Fi complaints and technician dispatches by preventing failures and identifying true root causes when dispatch is necessary. Additionally, TEApot improves network performance and enhances operator efficiency and effectiveness by providing customer behavior analytics to develop new value-added services and guide subscribers towards desired services. It identifies customers with poor Wi-Fi coverage, broadband speed, and client data consumption profiles for potential subscription or hardware upgrades. TEApot also tracks Wi-Fi KPIs across customer portfolios to optimize support processes. TEApot Cloud, a fully containerized software built on a microservice architecture, integrates with TEApot Device controller software in Wi-Fi devices. TEApot Device is an embedded device controller software designed for Wi-Fi Customer Premises Equipment (CPEs). TEApot Dash is an advanced dashboard for device management with features such as Action Menus, Discovery Menus, and Investigation Menus. TEApot Cloud employs AI and ML edge software for automated KPI measurements and network performance insights, enabling predictive management and facilitating easy control of Access Points through EasyMesh Agents. It provides Discovery Tools, Investigation Tools, and Action Tools for network performance analytics and trend identification, with AI Channel Prediction anticipating the best Wi-Fi channels to operate accurately one hour in advance. TEA Networks’ flagship solution, TEApot, won the European Union Commission Horizon 2020 Innovation Award. The company serves ISPs, CPEs, and Smart Connected Device companies to enhance their wireless products and service offerings.