Quest Technology Management

Quest Technology Management provides a diverse array of services designed to enhance cybersecurity, IT management, and disaster recovery for businesses. Their CyberDefense Suite includes endpoint device security protection, email spam and malware protection, DNS breach protection, firewall monitoring, and quarterly vulnerability scans. They offer Managed Detection and Response (MDR) services that leverage artificial intelligence and machine learning technologies to monitor networks 24/7, and Endpoint Protection as a Service (EPaaS) for threat monitoring and security intelligence. Their Incident Response (IR) services manage virus infections, contain hacker attempts, and handle service system interruptions. Quest also provides Patch Management as a Service (PMaaS) to automate and manage the patching process, and Monitoring and Alerting Services for continuous IT device and network oversight. Cybersecurity Awareness Training is available to help employees recognize and avoid cyber threats. Their Security Information and Event Management (SIEM) services monitor environments to identify potential threats, while Data Protection as a Service (DPaaS) secures data in real-time. Quest offers Cloud Zero Trust Network Access (ZTNA) for secure remote access, an Email Security Suite to protect against email attacks, and Distributed Denial of Service (DDoS) Protection services to mitigate DDoS attacks. They provide Cloud Backup and Disaster Recovery Services, including Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS), as well as Desktop Virtualization solutions like Virtual Desktop Infrastructure (VDI) and Desktops as a Service (DaaS). Their Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings support secure, unified, and intelligent architecture for data and applications. Quest’s Software-Defined Wide-Area Network (SD-WAN) services improve network traffic quality, and their Technical On-Call Support (TOCS) ensures 24/7 access to expert technical assistance. They also provide Umbrella Infrastructure Support, Help Desk Support, Co-location services, Unified Communications, Voice over IP (VoIP) services, and Enhanced 911 (E911) compliance solutions. Additionally, Quest offers Disaster Recovery Planning, Business Continuity Planning, and Business Resumption Planning services to protect and restore business operations during and after crises. Their Data Centers and Co-location Facilities provide secure data storage and IT equipment housing, and they conduct Disaster Recovery and Business Continuity Workshops to help develop and test recovery and continuity plans.