OpenDialog

OpenDialog is a company that provides advanced conversational AI solutions tailored for regulated industries such as insurance and healthcare. The company’s platform is capable of automating up to 90% of all business interactions, significantly enhancing efficiency and customer engagement. OpenDialog emphasizes the safe use of Generative AI and Large Language Models (LLMs) within regulated environments, ensuring compliance with industry standards. It features a no-code conversation design studio, which allows for easy customization and scalability of AI-driven interactions. Additionally, OpenDialog offers detailed analytics tools designed for auditability and explainability, crucial for maintaining transparency in regulated sectors. The platform supports multilingual capabilities, addressing the needs of a diverse customer base, and adheres to strict data security protocols, including encryption and secure data storage. OpenDialog also provides a user-friendly interface that supports both voice and digital communication channels, and offers a range of downloadable resources such as eBooks and infographics to educate on conversational AI.