Flip CX

Flip CX Employees

7 people indexed:

Eugene Bann

Head of Artificial Intelligence

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Joe Garlick

Senior Software Engineer

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Kelly McFall

Growth Manager, Transportation

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Kristina Keene

Sr. Marketing Manager - Content Strategy

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Matt Denitz

Software Engineer - eCommerce

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Radz Mpofu

Senior Manager of Market Development

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Shawn Li

VP of Partnerships

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Flip CX Company Information

Flip CX automates over 2 million support calls weekly for global retail, eCommerce, and transportation brands. The company offers a modern, Alexa-like voice AI experience for phone support, designed to handle routine calls and seamlessly hand off complex calls to human agents. Flip CX’s platform integrates across the entire tech stack for eCommerce and transportation industries, allowing for rapid deployment without the need for engineering help or large budget allocations. The platform aims to improve customer experience, agent efficiency, and operational bottom lines. Additionally, Flip CX offers a ‘Listen Mode’ for starting with AI, enabling data collection without interrupting callers or agents. The platform also allows for managing AI experiences without the need for traditional flow builders or massive professional services fees.

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