Working Solutions

Working Solutions specializes in providing virtual contact center outsourcing services designed to significantly improve customer experiences. The company offers a wide range of services including customer care, sales support, analytics, back-office support, and technology solutions, tailored to meet the dynamic sales and service needs of businesses. With an emphasis on multichannel support, Working Solutions utilizes on-demand customer experience expertise to engage, empathize, and delight customers effectively. The company employs a substantial virtual workforce of over 150,000 professional agents and caters to various industries such as energy, financial services, healthcare, telecom and media, retail, and travel and hospitality. Recognized for its exceptional service and workplace environment, Working Solutions was ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and named among the Best Places for Work in North Texas by the Dallas Business Journal. The company has also earned accolades for its innovative and successful approaches to customer service.