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- Has nearly 20 years of experience leveraging data to help deliver exceptional customer experiences
- Joined NexRep in 2015
- Redefines the company's approach to forecasting and workforce planning
- Built a team focused on customer experience, performance, and predictive analytics
- Served as a consultant to some of the largest global brands in finance, technology, telecommunications, retail, and healthcare
- Enjoys running, hiking, golfing, and exploring the outdoors with his wife and two kids
About NexRep
NexRep is a virtual contact center company that employs a remote workforce across 32 U.S. states, offering services such as customer care and sales, while focusing on exceptional customer experiences and environmental sustainability.
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