myKaarma

myKaarma's Services

myKaarma offers a comprehensive suite of solutions tailored for auto service software. These include communications, payments, scheduling, vehicle recall data, and video MPI (Multi-Point Inspection). The platform is meticulously engineered to handle every aspect of the service, repair, and maintenance journey, ensuring seamless communication between auto dealers and their customers. The goal is to deliver increased customer satisfaction, improved customer retention, increased sales, reduced costs, and improved employee morale for franchise auto dealers.

myKaarma's Impact

myKaarma has made a significant impact in the auto service industry, processing over $21 billion in payments, transmitting 423 million text messages, and recording over 9.5 million videos. These impressive statistics underscore the platform's reliability and widespread adoption among auto dealers. By providing a mobile-first communications platform that integrates calling, texting, and emailing, myKaarma ensures seamless and efficient customer interactions, further solidifying its position as a leader in the industry.

myKaarma's Scheduler+ Solution

The Scheduler+ solution from myKaarma integrates with various dealership tools to streamline the service scheduling process. Features include mobile customer check-in and integrated recall data, which enhance the efficiency and accuracy of scheduling. This solution simplifies the booking process for customers and dealerships alike, reducing wait times and improving overall service efficiency. By providing a user-friendly interface and robust integration capabilities, Scheduler+ helps dealerships optimize their operations and deliver exceptional service experiences.

myKaarma's ServiceCart™ Video MPI

ServiceCart™ Video MPI is a standout feature of myKaarma's offerings, transforming vehicle service into a consumer-friendly online shopping experience. This solution allows auto dealers to share videos, images, recommendations, and upfront pricing with their customers, enhancing transparency and trust. By providing detailed visual and textual information about vehicle inspections, ServiceCart™ enables customers to make informed decisions about their vehicle repairs and maintenance, ultimately leading to higher customer satisfaction and retention.

myKaarma's Global Presence

myKaarma has established a strong global presence with corporate offices in Long Beach, CA, Pittsburgh, PA, Noida, India, and Kitchener, ON, Canada. This international footprint allows the company to support diverse customer interactions by providing a platform that supports multiple languages. Additionally, myKaarma integrates with various dealer management systems and other industry-leading tools to enhance service operations worldwide. The company's mobile app for iOS and Android further extends its reach, offering functionalities like communication, scheduling, inspections, and payments on the go.