Lenco

Company Overview

Lenco is a fintech company founded in Lagos, Nigeria, with operations extending to multiple regions in Africa. As a member of the Y Combinator W22 batch, Lenco focuses on providing digital banking and expense management solutions tailored for businesses. With a team of 13 employees, the company officially launched in February 2022, aiming to serve the Pan-African market, specifically targeting Africa's 50 million business entities.

Services

Lenco offers an array of banking and expense management services designed for businesses. These include the ability to open business bank accounts in Nigeria at no cost, perform cross-border payments, and manage vendor and supplier payments. Additionally, Lenco provides growth capital to support business development. The platform supports multi-currency transactions, allowing retail outlets, hospitality businesses, and startups to operate seamlessly across different regions.

Technology and Integration

Lenco utilizes advanced technologies to enhance user experience and operational efficiency. The company's website features a responsive design, integrated with Bootstrap for user interface components. For website analytics, Lenco employs Google Tag Manager and Segment, ensuring optimal performance and insights. Customer support and engagement are managed through Intercom, providing real-time assistance and streamlined communication.

Customer Support

Lenco offers robust customer support to ensure seamless service delivery. The company provides email support for addressing inquiries and resolving issues. Additionally, Intercom is used to facilitate real-time customer engagement and support, ensuring that businesses can operate without interruptions. This focus on support helps maintain a high level of customer satisfaction and operational efficiency.

Target Market

Lenco serves a diverse range of businesses across the Pan-African market. The company's primary targets include retail outlets, hospitality businesses, and startups. By catering to these sectors, Lenco aims to meet the unique banking and expense management needs of Africa's vast business landscape. The company's services are designed to support over 50 million businesses across Nigeria and other African regions, providing essential tools for financial management and growth.