Customer.io

Customer.io is a communication platform trusted by over 7,600 brands worldwide to send data-powered messages daily. The platform offers a 14-day free trial with no credit card required and the option to cancel anytime. It features a visual workflow builder with a drag-and-drop interface for creating automations and supports omnichannel messaging across email, SMS, push notifications, in-app messages, and ad audiences. Customer.io includes a collaborative code editor called Parcel for crafting high-quality emails and provides analytics and conversion goals to track performance and compare metrics. The platform supports A/B and cohort testing to optimize messaging through experimentation and allows real-time data movement with APIs and webhooks for customer data. Additionally, Customer.io offers reverse ETL support for data warehouses like Snowflake and BigQuery and automatically syncs ad audiences with Google, Facebook, Instagram, and YouTube. Custom objects enhance message precision with additional data attributes, and the platform supports unlimited data sources and destinations for seamless data integration. Customer.io ensures GDPR, HIPAA, SOC 2 Type II, and CCPA compliance for data security and offers the option to choose between EU or US data residency. The platform provides a startup program for companies with less than $2 million in funding and is designed to scale from small startups to large enterprises. Higher-tier plans include a dedicated customer success manager and premium support. Customer.io also features data pipelines to collect and route first-party data and supports integration with various tools and applications. Comprehensive documentation and support are available to assist users.