Crisis Text Line

Crisis Text Line offers free, 24/7 mental health support through text message, web chat, and WhatsApp, assisting individuals facing crises related to anxiety, depression, eating disorders, emotional abuse, gun violence, loneliness, suicide, and self-harm. The organization has a dedicated service for Spanish speakers and partners with notable organizations such as the American Foundation for Suicide Prevention, National Association of Mental Illness, and National Eating Disorder Association. Crisis Text Line also collaborates with local governments and educational institutions to extend its mental health support services.

The organization provides a Student Learning Practicum program for social work students and offers resources and toolkits for teachers to support student mental health. Volunteers can become trained Crisis Counselors through a comprehensive 30-hour training program, and bilingual Crisis Counselors are available to support Spanish-speaking texters. Crisis Text Line is committed to equity, aiming to address imbalances and advance intersectional equity in mental health.

Crisis Text Line maintains a 100%, four-star rating on Charity Navigator and ensures financial transparency with audited financial statements and 990 forms available on their website. The organization offers various ways to donate, including one-time donations, monthly donations, and corporate donation matching. Additionally, the website provides a range of mental health resources and support tools, such as breathing exercises, grounding techniques, and stress management tips, along with issue briefs that explore the connection between societal issues and mental health.