Atlas

Atlas, headquartered at 4125 Hopyard Rd Ste 225, Pleasanton, CA 94588, is a company specializing in B2B operations within the customer support sector. Launched in February 2022, Atlas is part of the Y Combinator W22 batch and operates in locations including San Francisco, CA, Dublin, CA, and offers fully remote services. The company’s team, consisting of 11 members, provides a suite of support products designed to enhance user experience and agent productivity. These products include Timeline, Smart Assist, Session Replay, Omnichannel, Insights, and Chatbots, all integrated with major platforms like Slack, Jira, Salesforce, and Twilio. Atlas aims to improve the quality of customer support by integrating features such as session recordings, bug tracking, and outbound emails into a comprehensive customer dashboard. With pricing plans starting at $49 per seat per month, Atlas targets industries such as SaaS, B2B, Customer Success, Customer Service, and Customer Support, primarily in the United States and Canada.