Atlas

atlas.so
loader linkedin-sq

Company Overview of Atlas

Atlas is a B2B operations company that provides a modern customer support tool designed to improve the quality of support offered by agents. The company is headquartered at 4125 Hopyard Rd Ste 225, Pleasanton, CA 94588. It serves a variety of industries, including SaaS, B2B, Customer Success, Customer Service, and Customer Support. Launched in February 2022, Atlas is part of Y Combinator's W22 batch. The company operates in the United States, America/Canada, and offers fully remote services.

Products and Services Offered by Atlas

Atlas offers a suite of support products aimed at enhancing customer service operations. These products include Timeline, Smart Assist, Session Replay, Omnichannel, Insights, and Chatbots. Atlas provides a modern user experience with a fast UI, keyboard shortcuts, command palette, and AI-accelerated productivity tools. To further support integration, Atlas works seamlessly with platforms such as Slack, Sentry, Linear, Jira, Segment, Hubspot, Salesforce, Pipedrive, Close, Slack Connect, Retool, Bubble, Aircall, Dialpad, and Twilio.

Atlas Pricing Plans

Atlas offers pricing plans that start at $49 per seat per month, with a minimum of 5 seats required for the Starter plan. This pricing model allows businesses to scale their support operations efficiently while maintaining cost-effectiveness. The pricing structure is designed to cater to various business needs by providing a comprehensive all-in-one customer support tool.

Integration Capabilities of Atlas

Atlas integrates with several prominent platforms to streamline customer support operations. These include Slack, Sentry, Linear, Jira, Segment, Hubspot, Salesforce, Pipedrive, Close, Slack Connect, Retool, Bubble, Aircall, Dialpad, and Twilio. These integrations allow Atlas to offer more cohesive and efficient support processes, enhancing overall productivity and service quality.

Regions Served by Atlas

Atlas operates primarily in the United States and America/Canada regions, with a strong emphasis on remote accessibility. Their services are available in San Francisco, CA, and Dublin, CA, providing businesses with extensive reach and flexibility. The company offers fully remote services, aligning with current work trends and allowing for a geographically diverse client base.

Report inaccurate information

Companies similar to Atlas

Fogbender

fogbender.com

Fogbender is a B2B company that provides an embeddable team messaging widget designed to enhance communication between vendor and customer teams, integrating with various systems like Microsoft Teams, Slack, and CRMs.

Pylon

usepylon.com

Pylon, based in San Francisco, CA, is a B2B operations company that enhances customer interaction management across multiple platforms for other fast-growing B2B companies.

+2

Syncly

syncly.app

Syncly, formerly known as Deep BlueDot, is a San Francisco-based B2B company specializing in sales tools that enhance customer experience and reduce churn through advanced analytics and integrations.

+2

Unthread

unthread.io

Unthread, formerly known as Everyspace, is a B2B productivity company based in New York, offering a comprehensive Slack-native customer support platform with a focus on AI-powered automation and integration across various tools.

Zoltar Labs

zoltarlabs.com

Zoltar Labs, headquartered in New York with a team of nine, offers AI-assisted tools for automating customer support flows and enhancing customer engagement across various platforms.

CommandBar

commandbar.com

CommandBar, headquartered in San Francisco, offers a platform enhancing software usability with features like AI-powered copilots and in-app help docs, serving over 15 million users globally.

+21

Observe.AI

observe.ai

Observe.AI, headquartered in San Francisco, offers a comprehensive suite of products aimed at enhancing customer service and sales performance through advanced AI technologies including NLP and automatic speech recognition.

+187

Percept.AI

percept.ai

Percept.AI, formerly known as Buddy AI Inc., is a company based in Sunnyvale, CA, specializing in AI-powered solutions for customer support. Acquired by Atlassian, the company enhances workflow efficiency by up to 60% through its AI agents that operate 24/7.

Front

front.com

Front, based in San Francisco, offers a collaborative customer communication platform that integrates email with various apps, serving over 8,000 businesses globally.

+204

Help Scout

helpscout.com

Help Scout provides a customer service CRM with features like shared inbox, help center, and live chat software, serving over 12,000 businesses across various industries.