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Westfield Company Information

Westfield provides a variety of insurance products such as specialty insurance, business insurance, personal insurance, farm and agribusiness insurance, surety, and workers’ compensation. The company offers flexible billing services, allowing customers to pay bills online, by phone, or by mail. Westfield’s dedicated claims section includes services like auto glass claims, roadside assistance, and claim reporting. Customers can manage their policies, view claims, and make payments online through the MyWestfield portal. The company emphasizes community involvement by supporting nonprofit organizations focused on family stability, disaster recovery, and safety. Westfield operates the Project SEARCH program to help high school seniors with disabilities gain work experience. The company has achieved the WELL Health-Safety Rating for its health and safety initiatives for employees and guests. Westfield provides tailored business insurance solutions for various industries, including healthcare, real estate management, contractors, manufacturers, distributors, and hospitality. Custom billing plans and risk control services are available to help businesses manage complex billing needs and loss exposure. The company has a dedicated catastrophe team to assist customers during large-scale disasters. Westfield supports small businesses through partnerships and initiatives like the Small Business Spotlight with the Cleveland Cavaliers. With a long history of providing surety bonds since 1956, Westfield operates 25 regional offices across the U.S. The company also hosts hospitality operations, including the Westfield Country Club, Blair Center, and Westfield Inn. Through 1848 Ventures, Westfield focuses on innovation and new business opportunities. Employees benefit from a comprehensive package that includes health and welfare benefits, life insurance, disability benefits, and retirement benefits. Westfield has been rated ‘A’ or higher for financial strength by A.M. Best for 89 consecutive years. The company offers professional development opportunities through Westfield University and education reimbursement programs. Corporate responsibility initiatives are a priority, with over $3 million distributed annually through its private foundation and company. Westfield fosters a diverse and inclusive culture, supported by employee resource groups and a commitment to diversity, equity, and inclusion.

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