Surge AI
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Surge AI Company Information
Surge AI is recognized as the world’s largest RLHF (Reinforcement Learning with Human Feedback) platform, offering comprehensive data labeling tools and an elite workforce proficient in over 30 languages. The company provides a fully managed service tailored to the complex requirements of companies and research labs. Surge AI supports a wide array of labeling tasks, from simple image categorization to intricate hate speech labeling projects. The platform features robust chat and messaging controls for effective communication with data labelers and includes a WYSIWYG editor for creating customizable data labeling templates. Surge AI’s API facilitates programmatic creation, monitoring, and retrieval of projects, supporting real-time data labeling with low-latency SLAs. The company offers a diverse selection of human-labeled datasets, including those for hate speech, sentiment analysis, and financial transactions. Notable customers include Amazon, Google, Twitter, and Stanford, among others. Surge AI’s platform is SOC 2 compliant, ensuring high standards of security and compliance. It has been instrumental in building datasets for training large language models, such as OpenAI’s GSM8K dataset. The platform supports various use cases, including search evaluation, content moderation, customer support, and financial categorization, and integrates seamlessly with native APIs and SDKs for human and machine collaboration. Advanced quality controls, such as gold standards and AI-assisted labeling, are integral to the platform. Surge AI also allows for the creation of custom data labeling teams that can remain with projects over time. The platform supports numerous languages, including English, Spanish, French, and Mandarin, and includes tools for creating bounding boxes, named entity recognition tagging, and conversational chatbot dialogues. Additionally, it provides a Python SDK and comprehensive API documentation for developers.