OpenSight

OpenSight, previously recognized as FastFile, is a company based in San Francisco and Sunnyvale, California, with additional fully remote operations. Launched in January 2023, OpenSight is in its early stage of development and focuses on providing AI-powered customer support automation for fast-growing companies. Utilizing the latest advancements in large language models (LLMs), OpenSight efficiently resolves over 70% of inbound customer inquiries by offering accurate answers and actionable resolution paths. The company serves the B2B sector, specifically targeting operations. As part of the Y-Combinator batch W23, OpenSight operates across the United States and Canada, catering to a niche market of B2B operations under the tags of Generative AI, Customer Success, and Customer Support.