Mason

Services

Mason provides a range of services designed to automate sales and promotions for online stores. Core offerings include an AI-Shopping Engine that boosts conversions, enhances merchandising, and engages customers with precision. The company simplifies the browse-to-buy journey with product quizzes and guides visitors to bestselling products dynamically. Mason also offers inventory automation to keep stores in sync with live stock updates and provides tools for trust and social proof automation to highlight bestsellers and customer favorites. Additional services include pre-filled templates for quick campaign launches and no-code automation for creating flexible customer journeys.

Products

Mason offers various products tailored to enhance the e-commerce experience. Key products include the AI-Shopping Engine for Brands, which provides intelligent merchandising and hyper-personalized shopping experiences, and the Commerce Copilot for Retailers that streamlines sales and promos with data-connected sales playbooks. The platform also offers AI-powered recommendations, product bundles, visual blocks, and banners to optimize product pages. Mason's Grow Plan is available for $249/month for brands with revenue under $10,000/month, and a Scale Plan includes AI-apps and dedicated account management.

Clients and Partners

Mason serves over 8,000 brands, helping them maximize website conversions and increase average order value (AOV). The platform is supported by prominent investors, including Lightspeed Venture Partners, Accel Partners, and Ideaspring Capital. Mason has been featured on Shopify and Forbes Tech, highlighting its impact in the e-commerce sector.

Features and Capabilities

Mason offers a comprehensive suite of features to enhance the online shopping experience. The platform provides hyper-personalized experiences based on historical shopping habits and real-time intent, transforming abandoned carts into conversion opportunities. Mason's system includes revenue attribution to track conversion program performance and provides detailed reports on sales, clicks, impressions, and conversion lifts. The platform also features highly personalized playbooks for upselling and converting shoppers, and cart savers with expiring discounts to encourage purchases. For data protection and user privacy, Mason has established a privacy policy and security measures.

Resources and Support

Mason provides a variety of resources to support its clients, including Shelf, a platform for the latest commerce trends and technologies, and case studies that demonstrate the success of its solutions. The company also offers interactive demos and various plans, such as a free trial for up to 10 orders. Additionally, Mason publishes a podcast series called 'Shelf: The Building Blocks of Commerce' and provides a status page to monitor service availability.