Casebook PBC

Casebook PBC provides a configurable platform designed for human services software, catering to government agencies, non-profit organizations, and social service providers. The platform supports a wide range of programs including child welfare, foster care and adoption, crime diversion, reform and re-entry, and abuse and victim services. It offers solutions for case management, public sector agencies, community services, school social services, police and public safety social work, and tribal case management software. The platform features built-in and custom reports, per-user pricing, and personalized support, along with mobile compatibility, secure data, and AI-powered duplicate prevention. Users can benefit from external tasks and forms, drag-and-drop report templates, and configurable forms. Casebook PBC offers subscription plans such as Starter, Growth, Team, and Enterprise, each with different features and pricing, and provides additional storage, workflows, forms, volunteer users, reporting admin, and admin users as add-ons. Ensuring data security with advanced encryption and protocols, the platform is HIPAA compliant. Onboarding support includes goal and success definition, process management, configuration, data management, and training. User support is available via live chat from 8am-8pm ET. The cloud-based platform allows access from anywhere with internet connectivity and supports integration with external systems through an API. The platform uses a person-centric model for organizing client care information and provides tools for managing cases, tracking outcomes, and measuring success. Casebook PBC offers a range of employee benefits including medical, dental, and vision coverage, life insurance, matching 401k, flex spending account, commuter benefits program, and gym discounts. The company has been recognized in the ‘Impact 100’ as one of America’s most impactful places to work for in human services technology and is included in the GovTech 100 List 2024 for revolutionizing human services through software.