ThirdChannel

ThirdChannel provides a suite of high-level visual merchandising and online consumer experience solutions designed to drive sales and improve ROI. The company offers opportunities for brand representatives to work with a diverse range of retailers and brands, utilizing gamification performance management to reward great performance and boost productivity. ThirdChannel’s optimized chat routing segments visitors based on their intent to purchase, while its suite of e-commerce solutions is customized to fit the needs of brands. The company also offers reporting and analytics solutions for real-time, historic, and predictive data, as well as intuitive retail solutions for real-time visibility into store performance. By combining people and technology, ThirdChannel delivers a unified approach to retail execution, providing an unparalleled brand experience both in-store and online. The company equips brand reps with cloud-based technology for intelligent sales optimizations and aggregates millions of data points in simple dashboards for quick overviews and deep-dive analytics. ThirdChannel is committed to delivering a premium consumer experience across wholesale, retail, and digital environments, helping brands understand where to prioritize efforts to produce consistent results. The company offers educational resources, including downloadable guides, case studies, and data-backed blogs, and provides a content hub for retail with resources to help brands succeed. ThirdChannel’s retail execution technology offers visibility into real-time data for both online and in-store activity, and its brand experts educate customers and advocate for brands. By providing a unified solution where people and technology elevate the retail experience, ThirdChannel helps brands prove ROI with integrated sales and ground data, delivering a consistent omnichannel shopping experience. The company also offers a flexible work environment for brand reps, accommodating both remote and retail location work, and provides a comprehensive recruiting and training process for brand ambassadors. ThirdChannel’s extensive technology solutions exceed retail management and execution needs, offering customizations for customer service experiences based on brand guidelines and providing management technology to oversee, optimize, and direct teams from anywhere.