Taiv Employees

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Taiv's Overview

Taiv, based in Winnipeg, MB, Canada, operates within the B2B marketing industry. The company, which participated in Y-Combinator's Winter 2020 batch, employs a team of 24 professionals. Taiv is known for providing businesses with a small box that connects to existing cable boxes, compatible with every satellite and cable provider. This hardware solution allows for seamless integration and enhanced content delivery, tailored to the specific needs of business environments.

Taiv's Services and Support

Taiv offers comprehensive customer support, including free on-site service for issues related to their hardware or service. Businesses are required to report any technical issues within 24 hours and must provide at least 72 hours' notice for any planned maintenance that will disrupt the hardware. This proactive support model ensures minimal downtime and optimal performance. Additionally, Taiv reserves the right to charge a service fee of $150 per hour under certain conditions and imposes a $200 fee for late cancellations of installation or service appointments.

Taiv's Revenue Sharing Model

Taiv employs a revenue-sharing model with businesses for advertisements shown on their premises. Revenue Sharing Payments are calculated based on a formula involving the Revenue Sharing Percentage and the Gross Revenue collected from ads. Payments are made within 120 days of receiving payment from advertisers. Businesses can request the removal of third-party advertisements by contacting support@taiv.tv, with removals processed within two business days. This model provides a financial incentive for businesses to adopt Taiv's services while ensuring control over the content displayed.

Taiv's Proprietary AI Technology

One of Taiv's standout features is its proprietary AI model, which intelligently switches TV sources to display the best possible content and advertisements for any given environment. This technology ensures that the most relevant and engaging content is shown, enhancing the viewing experience for customers and maximizing the impact of advertisements. By leveraging AI, Taiv helps businesses optimize their screen usage and improve customer satisfaction.

Taiv's Compliance and Indemnity Policies

Businesses using Taiv's services are required to comply with all applicable laws and regulations. Taiv provides indemnity and defense against third-party claims of infringement directly arising from the use of its services, with certain exclusions. Additionally, businesses must share approximate monthly guest count and demographic data with Taiv as requested. These policies ensure a secure and legally compliant partnership, fostering trust between Taiv and its clients.

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