PFSweb

PFSweb operates a network of fulfillment centers across the United States, United Kingdom, Europe, and Canada, offering a suite of value-added services such as product personalization, kitting, elaborate packaging, and the use of sustainable materials. The company’s proprietary customer service application, iCommerce Agent, integrates seamlessly with front-end websites and order management systems, providing real-time order status and customer support. PFSweb employs advanced technology in its warehouse operations, including lighted pick carts and cloud-based pick modules, to enhance efficiency. Catering to industries like beauty and cosmetics, jewelry, luxury goods, footwear, apparel, and consumer packaged goods, PFSweb also emphasizes environmentally sustainable practices by utilizing recycled materials and minimal packaging options. Additionally, the company provides comprehensive chargeback protection services and supports international shipping, including cross-border eCommerce solutions to handle the complexities of international logistics and customs regulations.