Phil Gilbert

Phil Gilbert serves as the Head of IBM Design, where he has played a pivotal role in deploying IBM Design Thinking across the organization. His efforts have enabled daily collaboration among teams in over 50 countries, significantly enhancing global teamwork and innovation. Gilbert led a cultural shift within IBM, steering the company towards more inclusive and collaborative design practices. This transformation not only improved the work environment but also proved to be cost-effective. Under his leadership, the cost of travel for design thinking sessions was reduced by $16.4 million over a span of three years, demonstrating a substantial financial impact alongside cultural change.