MessageMedia

MessageMedia is a leading provider of messaging services, specializing in SMS, MMS, and WhatsApp campaigns. With over 20 years of industry experience, the company serves more than 70,000 global customers and sends over 650 million messages monthly. MessageMedia offers a wide range of features including a free trial with 25 credits, a mobile app for on-the-go management, and a web portal for intuitive message sending. The platform supports bulk SMS, two-way SMS, and email to SMS conversions, along with dedicated virtual numbers for consistent communication. Additionally, MessageMedia provides mobile landing pages, chatbox to SMS functionality, and a shared inbox for managing conversations across SMS and social channels. The API Gateway allows for REST or SMPP integrations, and the service integrates with CRM systems like Salesforce, MS Dynamics 365, and Zoho CRM, as well as marketing platforms such as HubSpot, ActiveCampaign, and Adobe Campaign. E-commerce integrations include Shopify and BigCommerce, and ERP integration is available with NetSuite. The company caters to various industries including retail, e-commerce, healthcare, government, not-for-profits, transport & logistics, and education, supporting use cases like marketing campaigns, alerts and notifications, appointment reminders, billing and payments, shift scheduling, customer support, and feedback and surveys. MessageMedia supports businesses of all sizes, from small businesses to large enterprises, and provides a resource hub with tips, guides, and advanced SMS templates. The company ensures reliable service with direct carrier connections and on-shore delivery, and offers 24/7 live chat and email support.