Horizontal Digital

Horizontal Digital's Services

Horizontal Digital provides an extensive range of services aimed at driving digital transformation and enhancing customer engagement. Their offerings include CX Strategy & Design, Sales, Service & CRM, Commerce, Customer Data Management, Digital Experience Management, Infrastructure, Integrations & Governance, Analytics & AI, Marketing Automation, and Managed Services. Each service area is designed to create connected experiences that propel business growth and customer satisfaction. Their managed services encompass application and infrastructure support, DevOps & CI/CD optimization, organizational change management, and SEO, ensuring comprehensive support for digital initiatives.

Horizontal Digital's Global Presence

With a strong global footprint, Horizontal Digital operates offices in major cities across the world including Minneapolis, Denver, Dallas, Indianapolis, Vadodara, Bengaluru, Dubai, Riyadh, Kuala Lumpur, and Jaipur. This extensive presence allows them to cater to a diverse clientele and tap into local markets effectively. Their international reach is complemented by their expertise in platforms such as Sitecore, Salesforce, Drupal, and Coveo, enabling them to deliver tailored digital solutions that meet the unique needs of businesses in different regions.

Horizontal Digital's Platform Expertise

Horizontal Digital stands out for its deep expertise in leading digital experience platforms including Sitecore, Salesforce, Drupal, and Coveo. As a Salesforce Summit Partner and with 19 Sitecore MVPs, they are recognized for their excellence in implementing and optimizing these platforms. Their proficiency extends to Sitecore Experience Platform, Salesforce Marketing Cloud, and Drupal Acquia CDP, allowing them to deliver integrated, personalized experiences that drive customer engagement and business growth. Their platform expertise is a critical component of their capability to provide robust, scalable digital solutions.

Horizontal Digital's Awards and Recognition

Horizontal Digital's excellence in digital transformation and customer experience has been recognized through several prestigious awards. In 2023, they won multiple Sitecore Experience Awards, including Best Experience Transformation in the APJ Region, Judges’ Choice in the EMEA Region, and Best Commerce Experience in the EMEA Region. Additionally, they were selected as a 2023 Fast 50 honoree by the Minneapolis/St. Paul Business Journal. Their workplace culture has also been celebrated, being featured in The Times of India's excellent workplaces in Gujarat. These accolades underscore their commitment to delivering outstanding digital solutions and fostering a positive work environment.

Horizontal Digital's Industry Solutions

Horizontal Digital offers industry-specific solutions that cater to the unique needs of sectors such as financial services, manufacturing, and commercial real estate. Their holistic approach to customer data management ensures data is clean, protected, consistent, and actionable, facilitating seamless customer journeys with a rock-solid customer 360 data management strategy. They emphasize the importance of connected experiences to drive digital transformation and business growth. Their expertise in commerce includes experience design & personalization, catalog taxonomy & architecture design, product information management, and commerce analytics & reporting, ensuring comprehensive support for industry-specific digital initiatives.