Critical Mass

Critical Mass is a global digital experience design agency with 11 offices located in Calgary, Chicago, Cupertino, London, Los Angeles, Nashville, New York, San José, São Paulo, Tokyo, and Toronto. The company offers a wide range of services including Creative & Brand, Experience Design, Transformation, and Innovation. Under Creative & Brand, Critical Mass provides digital brand identity, social storytelling, digital campaigns & DCO, and immersive content. In the realm of Experience Design, the company specializes in user experience, user interface design, content strategy, and tone of voice & copy. Transformation services include e-commerce solutions, MarTech & AdTech platforms, automated & real-time analytics, and on-demand content. The Innovation sector focuses on new & emerging social + platform technologies, AI & predictive analytics, and search innovation. Critical Mass also supports emerging talent through its in-house development program called Trailhead and runs an Artist-In-Residence Program known as CM:AIR. The company employs 1164 people and has job openings in various departments such as Project Management, Strategic Planning and Consulting, Visual Design, Art Direction, Business Development, Production, Account Management, Copy, Financial Services, Development, Analytics, Media and Channel Planning, and SEO and Search Marketing Strategy. Critical Mass has been recognized as a finalist in the 2024 Digiday Media Buying and Planning Awards and won the WorkLife Awards in January 2024. For new business inquiries, they can be contacted at newbusiness@criticalmass.com, and for press inquiries at pr@criticalmass.com.