John Manjila

John Manjila serves as a Product Manager, where he plays a pivotal role in integrating customer feedback into the development of the Mitra app. He utilizes Blitzllama’s GPT-powered AI technology to transform open-ended survey responses into actionable insights, aiding the product teams in prioritizing customer needs. The Mitra app offers a variety of features under his management, including a free forever plan, advanced targeting based on event and cohort data, and extensive UI/UX customization options to align the survey widget with brand aesthetics. Additionally, John ensures the app supports no-code integrations with major analytics tools like Segment, Amplitude, and Mixpanel, and offers multilingual support to cater to a diverse user base. The integration process is streamlined with a simple SDK that requires less than 20 lines of code, and he has implemented resurvey guardrails to enhance user experience by preventing repetitive surveying.