AskNicely

AskNicely specializes in customer experience software that leverages artificial intelligence to analyze and categorize customer feedback into themes, enhancing business insights and actions. The software includes a feature that measures customer experiences using the Net Promoter Score® system and supports features for setting goals and recognizing employee achievements based on customer feedback. Additionally, AskNicely offers team analytics to monitor performance across different teams and link employee actions to business outcomes. The software integrates seamlessly with popular business tools such as Salesforce, HubSpot, and Slack, and is hosted on Amazon Web Services, which ensures high security and compliance with data regulations. AskNicely also provides mobile applications that allow managers and employees to access customer feedback and performance metrics on the go. The company operates offices in Portland, Salt Lake City, Auckland, and Amsterdam and has been recognized with awards including ‘Most Disruptive Technology’ and ‘Peoples Choice Stevie Award’.