Zepto

Zepto, initially launched under the name KiranaKart, is a dynamic player in the consumer food and beverage industry, focusing on the swift delivery of grocery items. Established in 2021 and part of the Y Combinator W21 batch, Zepto operates primarily in India but also serves customers in South Asia, with options for remote and partly remote services. The company’s business model revolves around the use of optimized micro-warehouses, also known as ‘dark stores’, which enable the delivery of groceries in just 10 minutes. Zepto’s product range is extensive, including groceries, fresh produce, meats, pet care products, beauty items, and more, with special sections for top picks in categories like biscuits. Zepto is currently achieving hundreds of millions of dollars in annual sales, demonstrating robust unit economics. The team has grown to 1,300 members, supporting operations in major Indian cities such as Mumbai, Pune, Delhi, Noida, Gurugram, Ghaziabad, Kolkata, Hyderabad, Chennai, and Bengaluru. The company also engages customers with promotional events like Super Savings Days and Mid-Month Mania, and offers benefits through partnerships with major banks like ICICI and HDFC. Additionally, Zepto maintains a Responsible Disclosure Policy to address security vulnerabilities, and it honors contributors through a Hall of Fame for security researchers.