Viafoura

Viafoura provides a robust Community Building Suite that includes tools such as Engagement Starter, Conversations, Community Chat, Live Blogs, and a Mobile SDK. Its Personalization Engine tailors content and feeds to enhance user experience, while its Content Moderation Solution promotes civil participation. The company also offers Audience Insights and User Profiles for data collection and processing. Supporting multiple languages including English, French, German, Italian, Portuguese, and Spanish, Viafoura’s solutions have been instrumental in driving up to 86% of new user registrations for its customers. These solutions help increase weekly retention by over 200%, with engaged users generating at least 4x more ad opportunities and being 2.1x more likely to click through an ad. Viafoura powers community activation for over 800 global media brands, with engaged users showing a 51x higher conversion to registration and registered users being 45x more likely to become subscribers. Personalization efforts lead to 37% more page views and 4x more time spent on site per visit. AI moderation has resulted in a 4x increase in unique commenters over six months. Viafoura’s Digital Experience Platform (DXP) boosts on-site engagement, increases user registrations and subscriptions, and generates valuable first-party data. The company also offers a Mobile SDK to amplify audience engagement within mobile apps, a Live Blogs feature for real-time content updates, and Community Chat for rapid discussions. Additionally, Viafoura provides 24/7 Human Moderation services with engagement specialists and supports automated ingestion of Twitter content for live blogs.